The Springs Resort & Spa
Address: 323 Hot Springs Blvd, Pagosa Springs, CO 81147
Phone: (800) 225-0934
Website: https://www.pagosahotsprings.com
Google Reviews: 4.7
Where Wellness Flows from the Earth
Steam rises gently from a cluster of terraced pools along the San Juan River, blending with the crisp mountain air and the sound of rushing water.
This is The Springs Resort & Spa in Pagosa Springs, a place where nature’s raw energy meets thoughtful wellness design.
Known for its 50+ mineral pools fed by the world’s deepest geothermal hot spring, it has become one of the most celebrated hot springs in Pagosa Springs, Colorado.
For travelers, the first impression is all about immersion — stepping into warm, mineral-rich water with snow-capped peaks in the distance or flowing from one pool to another as the river sparkles nearby.
For spa professionals, the resort tells another story: how a destination property can successfully blend natural assets with curated wellness rituals, scientific credibility, and a strong sense of hospitality.
The balance between relaxation and innovation is what gives The Springs its staying power.
In the following spotlight, we’ll explore what makes this resort more than just a soaking destination.
From signature treatments and daily wellness classes to thoughtful membership models and brand strategy, The Springs offers lessons for both guests seeking renewal and industry leaders looking for inspiration.
The Pools and Setting: Hot Springs in Pagosa Springs, Colorado
Step into the pools, and the world slows down. Steam curls into the mountain air as bathers drift from one mineral pool to the next, each fed by the geothermal “Mother Spring.”
Temperatures range from comfortably warm to almost sauna-like, giving every visitor a chance to find their sweet spot.
Overnight guests hold a special key: 24-hour access. Imagine slipping into a quiet pool at midnight, snowflakes melting on your shoulders as the river rushes nearby.
For those who crave peace, the adults-only Relaxation Terrace offers a tucked-away sanctuary, while the San Juan River invites the bold to plunge into its cold waters before returning to the heat.
“The 24-hour access as a resort guest is also great… We would wait until the pools closed to the public and then enjoy the springs.” – TripAdvisor reviewer
Her words echo what so many say after visiting — that the pools themselves are a form of therapy. For spa professionals, the takeaway is powerful: setting and access can transform water into an unforgettable guest experience.
Spa Treatments at Pagosa Springs Resort
Slip out of the pools and into the spa, and the rhythm changes. Here, treatments extend the healing qualities of the water into full rituals.
One of the most distinctive is the Aqua Massage, performed directly in the pools.
Buoyed by mineral water, the body floats weightlessly as a therapist stretches and applies pressure in flowing, wave-like movements. Guests often describe it as both deeply relaxing and strangely energizing.
Facials, too, carry a local story. The Crystal Balance Facial lasts a generous 90 minutes, weaving together crystals, herb-infused masks, and marma-point massage.
It’s paired with ISUN Skincare, a Colorado-made organic line crafted in the same mountain region as the resort. For spa operators, it’s a reminder of how local partnerships can enrich brand identity while giving guests something truly authentic.
Wellness Programs at The Springs Resort
Not every resort builds daily rituals into the stay. The Springs does.
At dawn, guests gather for Aqua Yoga, moving through stretches while buoyed by warm mineral water. Later in the day, they may join a Sound Bath in the wellness studio, where singing bowls and vibrations carry stress away.
Forest-bathing walks take small groups into the surrounding woods, while mindfulness and breathwork classes invite inner reflection.
For overnight guests, these programs are part of the stay. Day-pass visitors can join too, turning a single visit into a full retreat.
For professionals, the lesson is clear: layering structured experiences onto natural assets keeps guests engaged longer — and makes them more likely to return.
Day Passes and Spa Packages in Pagosa Springs
The Springs has mastered accessibility. Not everyone comes for an overnight, and the resort welcomes that.
General soaking passes open the gates to the main pools. The Wellness Day Pass adds robes, lockers, and access to daily rituals, giving visitors a chance to turn a casual visit into something restorative.
Seasonal packages like Romance or Relax & Renew combine lodging with spa treatments, creating curated journeys for couples or individuals. Locals can join as members, with plans starting around $59 per month for unlimited soaking.
“I got the Wellness Day Pass on a Tuesday… Amazing and so worth it! I did several activities and left feeling completely renewed.” – Yelp reviewer
His experience highlights what keeps people coming back: value, variety, and the sense of having everything included.
For spa owners, it’s a smart example of building flexible revenue streams that serve both travelers and the community.
Quick Facts: The Springs Resort & Spa
Location: 323 Hot Springs Blvd, Pagosa Springs, CO
Pools: 50+ mineral soaking pools fed by the Mother Spring
Access: Day soaking 9:00 am–9:30 pm; 24-hour access for hotel guests
Memberships: Unlimited Soaking from $59/month; Relaxation Terrace upgrades available
Wellness Programs: Aqua Yoga, Aqua Sound Bathing, forest bathing walks, mindfulness classes
Signature Treatments: In-pool Aqua Massage, Crystal Balance Facial (with ISUN Skincare)
Packages: Romance, Relax & Renew, Discovery, and seasonal specials
Awards: Voted #1 Hot Springs & #1 Spa Resort, USA Today 10Best (2025)
A Wellness Resort Model in Colorado’s Spa Industry
How do you position a spa that’s both rustic and refined? The Springs found its answer by embracing both sides.
This is a destination hot-springs wellness resort that markets soaking not as recreation, but as ritual. Its philosophy, “Soakology,” reframes time in the pools as part of a holistic health journey.
Guests don’t just hop from pool to pool; they follow a rhythm designed to restore balance.
For spa leaders, this is brand storytelling at its best. It takes a natural resource and turns it into an identity that shapes every guest interaction — from signage to spa menus to staff training.
Science Meets Spa – The Role of Balneotherapy
The Springs isn’t content to let water speak for itself. Under Dr. Marcus Coplin, ND, the resort has embraced balneotherapy, the therapeutic use of mineral water.
Guests can follow bathing guides that prescribe times, sequences, and rest periods to support different goals: recovery after exertion, detoxification, better sleep.
Some protocols encourage alternating between hot mineral pools and the icy rush of the San Juan River — a practice that stimulates circulation and resilience.
For spa professionals, this integration of science and spa practice offers a blueprint. By pairing tradition with evidence-based methods, The Springs elevates itself beyond ambiance into a space of credibility and measurable benefit.
Expanding the Hot Springs Resort Experience
Growth hasn’t diluted The Springs’ character — it’s amplified it.
In 2025, the resort doubled its pools, added 78 guest rooms, and unveiled a new Thermal Spa complete with a panoramic sauna. The expansion answered growing demand while staying true to the geothermal source.
“We’re not just adding more pools,” explains Sharon Holtz, Vice President of Wellness. “We’re setting a new standard for transformative well-being experiences.”
For visitors, the changes mean more space to explore and new ways to connect with the water. For spa leaders, it’s a lesson in reinvestment: when growth enhances rather than distracts from a brand’s essence, it creates longevity.
How a Colorado Spa Resort Builds Its Brand
Recognition is another current running through The Springs. In 2025, it was voted #1 Hot Springs and #1 Spa Resort in USA Today’s 10Best awards. Features in Travel + Leisure and Insider’s Guide to Spas have only broadened its reach.
But the resort doesn’t rely on accolades alone. It nurtures a lively social presence, sends out thoughtful newsletters, and partners with influencers and travel writers. The combination keeps the resort top-of-mind, not just in Pagosa Springs but far beyond.
For professionals, the lesson is that branding works best when it’s authentic. Every story the resort tells — online, in person, or in the media — circles back to the same identity: water as wellness.
Guest Reviews of The Springs Resort & Hot Springs
Ask regulars what stands out most, and many will point not just to the pools, but to the people.
“The staff is very friendly and helpful… It is the place to stay in Pagosa Springs.” – TripAdvisor reviewer
Reviews like this are common, celebrating the warmth of greetings at check-in and the attentiveness of massage therapists.
For guests, it reassures them that service quality matches the natural wonder. For spa managers, it’s a reminder that even the best facilities rely on human connection to shine.
Business Takeaways from a Leading Colorado Hot Springs Spa
The Springs has built a sustainable model by combining tradition with innovation. Memberships anchor local revenue.
Daily wellness rituals distinguish it from competitors. Balneotherapy protocols bring science into the spa space. And consistent media coverage keeps the story alive nationally.
For professionals, the takeaway is simple: a spa thrives when it leans on its strengths while daring to evolve. The Springs is proof that honoring heritage and embracing innovation don’t just coexist — they reinforce each other.
How to Visit the Hot Springs in Pagosa Springs, Colorado
Planning a visit is straightforward. The Springs is located at 323 Hot Springs Boulevard, right in downtown Pagosa Springs. It’s within easy walking distance of restaurants, shops, and the riverwalk trail. On-site and public parking are available nearby.
Day visitors can soak from 9:00 am to 9:30 pm, while hotel guests enjoy the rare gift of round-the-clock access. Winter visits promise snowy steam-filled nights, while summer afternoons invite refreshing dips in the river between hot-pool sessions.
For wellness travelers, it’s a year-round retreat. For spa leaders, it’s a masterclass in accessibility — welcoming casual visitors and committed guests alike without compromising its premium feel.
Conclusion – The Springs Resort: Why These Hot Springs in Pagosa Springs, Colorado Stand Out
The Springs Resort & Spa is more than a place to soak — it’s a destination where water, wellness, and vision converge.
Its riverside setting, 50+ mineral pools, and mindful spa services create an atmosphere that guests describe as deeply restorative.
Layered on top of this natural gift is a commitment to science-based balneotherapy, daily rituals, and innovative leadership that has earned national recognition.
For wellness seekers, the message is simple: if you are looking for a retreat where the mountains, river, and mineral water come together to restore your body and spirit, this is the place.
For spa professionals, The Springs offers a living case study in how to blend environment, evidence-based wellness, and hospitality into one seamless experience.
As Sharon Holtz noted, it’s about “setting a new standard for transformative well-being.”
Ultimately, The Springs stays true to its core identity: a sanctuary where the timeless power of geothermal water is paired with innovation and care.
It’s what makes this one of the most inspiring hot springs in Pagosa Springs, Colorado, and a model for the future of spa and wellness.
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